Wholesale Terms + Policy

 

There are no sign-up or membership fees. 

 

We're excited to offer our luxe stationery + gift goodies for your bulk needs whether for resale or personal purposes!

 

If there's something you do not see in the catalog, let us know - a few times a year, we offer custom orders.

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• If you have a retail website and/or a storefront business, we welcome you to list our products online and on your social media accounts. But please DO NOT list it on Amazon.

 

• We ask that our products are presentable to customers. Please do not cover or mark out our branding, re-label or disfigure the products in any way.

 

1. Minimum Order Value

 

• Minimums yes...maximums...no ;) There is a minimum order of $100 and a $85 reorder minimum. I know you’ll swoon and want to order more next time!

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• MOQ on...Cards: 6, Gifts + Ornaments + Notebooks + Journals: 5

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2. When + How to place an order

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• Online orders: Easy, easy, easy. Go here.

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• Email orders: Place your order via email at andrea@mohawkmommastudio.com. The ordering sheet is towards the end of the catalog. To view the catalog, go here.

 

3. Wholesale Pricing

 

• All prices are listed in US dollars. Prices are subject to change without notice.

• Tax is applied to all orders unless you submit your wholesale form request.

 

4. Returns + Damages + Defects

 

• I can’t imagine that you would seriously want to return anything, but if something arrives damaged please reach out ASAP. I will delightfully replace damaged items. Please send a pic of the damage so I can file a claim with the mail carrier. If you’re not happy then I’m not happy, and I would love the opportunity to make it right. Returns and exchanges are accepted at the buyer’s expense - you pay to ship - with a 15% restocking fee.

   

• You MUST report damages within 7 days of receipt. Refunds are granted under certain circumstances.  

 

5. Payments

 

• Orders must be paid in full before anything is shipped or processed. Your understanding is very much appreciated. We accept credit cards (MasterCard, Visa, Discover, and American Express), PayPal payments, and checks.

 

• Make checks payable to Mohawkmomma Studio Boutique C/O Andrea Palmer (the mailing address will be provided on the invoice).

 

• Returned checks are assessed a $25 fee. 

   

6. Shipping

 

• Worldwide - Domestic + international orders shipped within 8-10 days of order placement and payment processing. Mohawkmomma Studio is not responsible for any duties or taxes that might incur with any international orders. Buyer is responsible for knowing their country’s tax laws. Returns and exchanges accepted at buyer’s expense with a 15% restocking fee.

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7. Delivery Window

 

• You've ordered, and now you're wondering when you'll have all the goodies in your hand. For sustainability purposes, we Print on Demand. Please allow at least 5 business days from the time of your order to complete the order. Then, your package should arrive within another 8-10 business days. If there happens to be a setback for any reason that will be communicated ASAP.

 

•  Larger orders may require more time; don't hesitate to get in touch with me for information about availability.